Terms & Conditions

Effective Date: January 2026

PRICE

1. The price of the goods shall be the usual price current at the time of the dispatch of the goods.

2. Company price Customer and the Company has the right, from time, for any reason and without notice to the Customer, to change the prices of any of it’s goods, whether such prices are reflected on price lists or not.

PAYMENT

1. Payment is made to be according to the payment terms contained in the Company’s confirmation of a credit letter, which the customer shall receive on approval of any credit facility by the company.

2. Should the Customer fail to make payment timeously or withhold payment or any portion thereof for any reason whatsoever the Company shall be entitled to withdraw or reverse any agreed discount or rebate and claim immediate payment of all amounts owing, or alternatively, at the Company’s sole discretion, to set of the amount of such discounter rebate against any rebate or other credits or payments due to the Customer.

3. The Customer shall not claim the right to rebates and/or discounts on any basis whatsoever nature unless a manager or director of the company shall have agreed to such rebates and/or discounts in writing, and further provided always that such amount shall not be allowed on any goods dispatched if payment for any goods whatsoever involved prior thereto is overdue.

4. In all cases where the Customer uses a postal, banking, electronic or similar method or service to effect payment, the supplier of such method or service shall be deemed to be the agent of the customer.

5. The Customer shall not be entitled to stay any acton instituted by the Company pending the adjudication of any counter claim of the Customer.

6. The Company may appropriate all payments made by the Customer to such accounts and sequence as it may in it’s sole and absolute discretion decide.

7. Should any amount not be paid by the Customer on due date then the whole amount in respect of all purchases by the “Customer shall immediately become due, owing and payable irrespective of the dates when the goods were purchased and the Customer shall be liable to pay interest in respect of amounts unpaid as at the due date at the compound rate of 2% above the prime overdraft lending rate of the Stanbic Bank of Zambia Limited on all overdue amounts from due date untl date of payment, calculated and payable monthly in advance and should the said interest not be paid in full as aforesaid, the same shall be added to the principal sum, and the total shall form the principal debt which shall then bear the interest in the manner as set out above.

8. The Company shall have the right to suspend deliveries until all amounts due and payable by the Customer are paid in full.

ORDERS

1. Orders by the customer for the Company’s goods, shall be made in writing to such address as may be nominated by the Company from time to time.

2. Oral orders shall similarly be capable of acceptance by the Company, but the Company will not be responsible for any errors or misunderstandings occasioned by the Customer’s failure to make orders in writing.

3. Orders shall constitute irrevocable offers to purchase the goods in question and shall be capable of acceptance by the Company by the delivery of the goods or by the written acceptance or confirmation of the order.

4. The Customer shall provide the Company with an order number when placing any order with the Company.

5. In the event of a quotation for the price and volume of goods and services for a period of 30 (thirty) days calculated from the date of acceptance. The price quoted is subject to a minimum purchases as stated in the quotation.

WARRANTIES & INDEMNITY

1. Warranty on the goods sold is limited to the manufacturer’s warranty, All other warrantees either expressed or implied, including any warranty that the goods are ft for a particular purpose re-expressly excluded. The Company’s liability for any breach of warranty shall be limited to and fully discharged by the Company when it supplies, free of charge, goods replacing those found to be defective, having regard to and fully discharged by the supplies, free of charge; goods replacing those found to be defective, having regard to and fully discharged by the Company when it supplies, free of charge, goods are defective, having regard to the use of already or previously obtained from them. The Company’s decision as to whether goods are defective or not shall be binding on all parties.

2. The Company disclaims all liability to the Customer in connection with the Company’s performance or the Customer’s use of the goods supplied and no event will the company be liable to the Customer for dialectal, special, indirect, or consequential damages including but not limited to, loss of profits.

3. Any liability of the Company for the breach of contract will not exceed in the aggregate of damages, costs, fees and expenses capable of being awarded to the customer, the total price paid or due to be paid by the Customer for the goods supplied..

4. Feed as sold, manufactured, or supplied, and advice is given by the Company on the conditions that the Company shall be liable to the Customer for such loss or damage, which may be incurred or sustained by the Customer arising out of, or in connection with the feed or advice as is proved by the Customer to have been caused by the negligence of the Company and on no other basis whatsoever.

5. The Company shall not be liable for any loss or damage sustained by the Customer as a consequence of the presence of any “mycotoxin” in the feed.

6. The Customer warrants and undertakes that it will not give, sell, exchange or otherwise dispose of the feed to, or apply or use it on behalf of a third party or allow it to be acquired or used by a third party agrees to be bound by the provisions as stipulated in this agreement.

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